“I’ve learned when leaving a voicemail to speak quick enough to get in information specific to each customer. I have also learned to have references ready to through out at any time and always be specific with a date and time to meet. I have learned how to deal with what to say in specific situations and how to be more aggressive with setting date and time appointments without being pushy.”
- K.C.

“I’ve learned ‘more appointments make more money’, ‘be direct, be specific, tell don’t ask’.”
– M.H.“I’ve learned that I need to be more friendly, energetic and assertive on the phone.”
- A.A.

“I’ve learned to say ‘XYZ Co.’ Loved it! (out solution)”
- C.F.

“I’ve learned how to make a more productive phone call.”
- K.G.

“I’ve learned that it’s important to make calling the most important thing of the day and even if your don’t get an appointment it doesn’t mean that you fail.”
- R.F.

“I’ve learned that you need to mention specific things that you can do for the customer and his company that is specific to their industry.”
- G.S.

“I’ve learned to keep digging when the same person blowing you off.”
- R.S.

“I’ve learned to try multiple contacts until you get the right one.”
- S.S.

“I’ve learned that I need to boost my confidence level on the phone and better techniques for gathering information and setting appointments.”
- L.B.

“I’ve learned to make each call company specific.”
- J.M.R.

“I’ve learned several different ways to attack a C-level executive.”
- T.F.

“I’ve learned to include current customers in space.”
- J.N.

“I’ve learned the importance of referencing competitors/colleagues when cold calling”
- M.M.

“I’ve learned a new approach and a revised script.”
- E.S.

“I’ve learned to address the needs of customers.”
- M.P.

“I’ve learned to be concise and relate specific strategies towards the prospect industry.”
- T.R.

“I’ve learned to be assertive”
- S.K.

“I’ve learned how to personalize a phone call.”
- L.

“The ongoing training is something that I find useful. Every time we meet I pick something else up that I use on a day to day basis.”
- K.W.

“I’ve learned to speak on the phone with more intensity and volume.”
- J.B.

“Tailor my sales pitch more to the industry making sure to add a detailed explanation about how we helped other industry leaders.”
- M.H.

“I’ve learned that there are different approaches you can take to gaining information. I need to be more concise, add more information and talk about other companies to increase interest.”
- J.S.

“I’ve learned to be very confident and schedule the meeting – that is most important, use referrals and show how we have helped others.”
– E.J.“I’ve learned other ways to get the decision makers.”
- M.R.

“I’ve learned to choose my words carefully, have my ’script’ together for max impact and to inject more energy and treat it like an ‘in person’ call.”
- C.K.

“I’ve learned to be more specific, relax and to slow down on the phone.”
- M.W.

“I’ve learned that I need to stop sounding like a sales rep as opposed to a document management consultant. I’ve also learned to talk to upper-level people answering their problems without sounding like a salesman.”
- C.L.

“Kate taught me her verbiage, language and how she phrases.”
- D.G.

“I’ve learned the effective ways to follow up with C-levels after the initial voicemail was left and not return call.”
- T.W.

“I’ve learned that tenacity and intensity are critical to gaining attention.”
- B.U.

“I’ve learned that I need to relax and express what I am thinking.”
- L.H.

“I’ve learned to have more confidence in my conversation.”
- B.B.

“I’ve learned to be more confident on the phone.”
- P.M.